What if I pay for an enquiry and it doesn’t convert?

Our goal for venues on VenueNow is to provide you with affordable, high quality enquiries from customers who are interested in booking your space. If you choose to unlock the enquiry, it is your opportunity to contact the customer directly and sell your venue to the best of your ability.

Regardless of whether you convert the sale or not, you will pay a maximum of $50 for that opportunity. VenueNow does not take any further sales commission on enquiries you receive on the platform.

Additionally, once you have unlocked a customer's contact details, you have the opportunity to connect with them for future business.

If you are unable to contact the customer, please email or call the VenueNow team and they will reach out to the customer. If neither party is able to connect with the customer, $50 credit will be applied to your account.